Customer satisfaction will always be our #1 priority.
But things happen, and we understand that.
That's why we offer a 30-Day worry free Return Policy on everything we sell! (Some exceptions do apply)
So if you're not happy - contact us immediately at: Sales@K5OptimaStore.com
Items that come with manufacturer warranties will need to be handled with the manufacturer, but you can still contact us and we will be happy to point you in the right direction to make sure you get everything fixed/replaced successfully.
You can read our entire Return/Refund Policy on the website here.